Warranty Information
We stand behind every product we sell
Manufacturer Warranty on All Products
All products sold by TrailerPro carry the manufacturer's warranty. Warranty coverage varies by product category and brand.
Warranty Coverage by Category
Axles & Hubs
1 YearManufacturing defects and material failures under normal use
Brakes & Brake Components
1 YearManufacturing defects; wear items (pads, shoes) are not covered
Tires & Wheels
Manufacturer warrantyDefects in materials and workmanship — contact manufacturer directly
Lights & Electrical
90 DaysDefective components; damage from improper wiring not covered
Jacks & Couplers
1 YearManufacturing defects under normal load conditions
Winches
1 YearManufacturing defects; overload damage not covered
What Is Covered
- Defects in materials or workmanship
- Parts that fail under normal operating conditions
- Items damaged prior to delivery
What Is Not Covered
- Normal wear and tear
- Damage from improper installation
- Damage from overloading beyond rated capacity
- Corrosion from exposure to salt water or harsh chemicals
- Accidental damage
- Products modified from their original design
How to File a Warranty Claim
- 1
Contact Us
Email info@trailerpro.com or call 877-795-1965 with your order number and a description of the issue.
- 2
Provide Documentation
We may request photos of the defective item and proof of purchase.
- 3
Review
Our team will evaluate the claim and respond within 2–3 business days.
- 4
Resolution
Approved claims will be resolved with a replacement part or store credit at our discretion.
Warranty Support
info@trailerpro.com · 877-795-1965 · Mon–Fri 8am–5pm EST