Privacy Policy

1. Information We Collect

When you use TrailerPro, we collect the following types of information:

Account information: Name, email address, and password when you create an account.
Order information: Shipping address, phone number, and order details when you make a purchase.
Payment information: Payment is processed by Square. We do not store credit card numbers on our servers.
Usage data: Pages visited, browser type, and IP address collected automatically for site analytics.

2. How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping notifications
To respond to customer service requests
To improve our website and product offerings
To comply with legal obligations

3. Information Sharing

We do not sell your personal information for money. We share information with service providers to run our business, and with analytics and advertising partners that may use cookies and device identifiers to measure performance and show you relevant ads. Under California law, some of this advertising-related activity is considered a “sale” or “sharing” of personal information.

Square — secure payment processing
Shipping carriers — to deliver your orders
Google (Analytics, Tag Manager, Ads) — site analytics and advertising measurement
Meta/Facebook (Meta Pixel) — advertising measurement and audiences
Microsoft (Clarity) — usage analytics and heatmaps
Law enforcement — when required by law

California residents can opt out of the sale/sharing of personal information at any time — see “Your California Privacy Rights” below.

4. Data Security

We use industry-standard security measures including HTTPS encryption and secure password hashing to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies in three categories:

Strictly necessary — login sessions, cart contents, and security. These are always active.
Analytics — Google Analytics and Microsoft Clarity, to understand and improve how the site is used.
Advertising — Meta Pixel and Google Ads, to measure campaigns and show relevant ads. This category involves the “sale/sharing” of personal information under California law.

You can manage the analytics and advertising categories at any time using the link in our footer or banner. You can also disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Opt out of marketing communications at any time

To exercise these rights, contact us at info@trailerpro.com.

7. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA, gives you the following rights:

Right to know the personal information we collect, use, and share.
Right to delete personal information we have collected about you.
Right to correct inaccurate personal information.
Right to opt out of the sale or sharing of your personal information (including for cross-context behavioral advertising).
Right to non-discrimination for exercising any of these rights.

Opt out of sale/sharing. Use the link (also in our footer) to turn off advertising-related tracking. We also honor the Global Privacy Control (GPC) signal: if your browser or extension sends GPC, we automatically treat it as a request to opt out of the sale/sharing of personal information.

To exercise your right to know, delete, or correct, contact us at info@trailerpro.com. We will verify your request and respond within the timeframes required by law. You may also authorize an agent to make a request on your behalf.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@trailerpro.com
TrailerPro · 4051 Madison St, Bldg 3 · New Port Richey, FL 34652