Returns & Exchanges

We want you to be completely satisfied with your purchase

30-Day Return Policy

We accept returns within 30 days of the delivery date. Items must be unused, in original condition, and in the original packaging.

Eligible for Return

  • Unused parts in original packaging
  • Items with a manufacturing defect
  • Items received damaged during shipping
  • Wrong item sent by our team

Not Eligible for Return

  • Installed or used parts
  • Items returned after 30 days
  • Special-order or custom parts
  • Items without original packaging
  • Electrical components that have been connected

How to Start a Return

  1. 1

    Contact Us

    Email info@trailerpro.com with your order number and reason for return.

  2. 2

    Get Authorization

    Our team will review your request and send a Return Merchandise Authorization (RMA) number within 1–2 business days.

  3. 3

    Ship the Item

    Pack the item securely and include the RMA number on the outside of the package. Ship to the address provided.

  4. 4

    Receive Refund

    Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

To exchange an item for a different size or part, please return the original item and place a new order. This ensures the fastest processing time.

Need Help?

Contact us at info@trailerpro.com or call 877-795-1965.